← Back to provenflow.ca

Privacy Policy

Last updated: March 23, 2026

ProvenFlow AI ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit provenflow.ca or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and clinic name when you book a demo or contact us.
• Usage data — pages visited, time spent on site, browser type, and referring URL (collected via analytics tools).
• Communication data — any messages or inquiries you send us.

2. How We Use Your Information

We use the information we collect to:

• Schedule and conduct product demos
• Respond to your inquiries and provide customer support
• Send you relevant information about ProvenFlow AI services (with your consent)
• Improve our website and services
• Comply with legal obligations

3. CASL Compliance

We comply with Canada's Anti-Spam Legislation (CASL). We will only send you commercial electronic messages with your express or implied consent. You may withdraw your consent at any time by contacting us at info@provenflow.ca or by clicking "unsubscribe" in any email we send.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

5. Data Storage

Your information may be stored and processed in Canada or the United States. We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your information
• Request deletion of your personal information (subject to legal obligations)

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

ProvenFlow AI
Kelowna, British Columbia, Canada
Email: info@provenflow.ca
Phone: (250) 864-6792

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.